Privacy policy

Read our privacy policy for using the Bespoke Scoreboards website

Your privacy matters


We take your privacy seriously.

On this page, we’ll outline what information we collect, for what purposes and for how long.

We don’t ask you for personal information unless we absolutely need it.

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

We don’t store personal information on servers unless required for the on-going operation of our website.

https://www.bespokescoreboards.co.uk/ (the “Site”) is owned and operated by M-Jay Electronics Ltd. M-Jay Electronics Ltd is the data controller and can be contacted at:

david@bespokescoreboards.co.uk
01132 52558
Albion Mills, Church Street, Morley, Leeds LS27 8LY

Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:
The personal data we will collect;

Use of collected data;

Who has access to the data collected;

The rights of Site users; and

The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”).

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent
By using our Site users agree that they consent to:
The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Email david@bespokescoreboards.co.uk.

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:
Users have provided their consent to the processing of their data for one or more specific purposes;

Processing of user personal data is necessary for us or a third pary to pursue a legitimate interest. Our legitimate interest is not overriden by the interests or fundamenal rights and freedoms of users. Our legitimate interest(s) are: Sale and supply of goods, marketing through use of cookies; and

Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: Unable to supply goods.

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.


Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
IP address;

Location;

Hardware and software details;

Clicked links; and

Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:
First and last name;

Email address;

Phone number;

Address;

Payment information;

Auto fill data; and

Links clicked.

This data may be collected using the following methods:
Contact form and during sale and supply of goods and services; and
Understanding how users interact with the website.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:
Google analytics and other data analysis around how users find and interact with the website.


Who We Share Personal Data With

Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
If the law requires it;

If it is required for any legal proceeding;

To prove or protect our legal rights; and

To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
In order to protect your security, we use strong browser encryption with reputable software (e.g., google analytics, woocommerce). All personal data is only accessible to our employees and relevant contractors working directly for us.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:
Right to be informed;

Right of access;

Right to rectification;

Right to erasure;

Right to restrict processing;

Right to data portability; and

Right to object.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

David Varley
david@bespokescoreboards.co.uk
________________________________________

M-Jay Electronics Ltd, Albion Mills, Church Street, Morley, Leeds LS27 8LY

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
Email. You can opt-out by clicking unsubscribe on the bottom of any marketing email.

Cookies. You can opt-out by choosing which cookies to accept or not via the pop-up on our website.

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you; and

Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
Monitor user preferences to tailor advertisements around their interests.

This may change over time with the functionality on the website but here are key technologies we use:

WORDPRESS

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you request a password reset, your IP address will be included in the reset email.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WOOCOMMERCE

We collect information about you during the checkout process on our store.
What we collect and store:

While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.

Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —

Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.

SMUSH

The Smush plugin optimizes and compresses images on our website.

Note: Smush does not interact with end users on our website. The only input option Smush has is to a newsletter subscription for site admins only.

Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

WOOCOMMERCE SHIPPING & TAX

The WooCommerce Shipping & Tax feature gets our WooCommerce store “ready to sell” as quickly as possible by taking care of tax calculation, payment processing, and shipping label printing.

Data used: For payments with PayPal or Stripe: purchase total, currency, billing information. For taxes: the value of goods in the cart, the value of shipping, and destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data synced: For payments, we send the purchase total, currency, and customer billing information to the respective payment processor. For more details, please see the respective third party’s privacy policy (Stripe’s Privacy Policy and PayPal’s Privacy Policy). For automated taxes, we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar.

Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates, we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to the carrier directly or via EasyPost, depending on the service used. For shipping labels, we send the customer’s name, address, as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests. See more about what data Jetpack syncs.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner’s Office.

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, David Varley, at:

david@bespokescoreboards.co.uk
________________________________________
M-Jay Electronics Ltd, Albion Mills, Church Street, Morley, Leeds LS27 8LY


HOW TO GET IN TOUCH

Bespoke Scoreboards

Give us a call or email and we’ll be happy to help.

0113 252 4956 (sales)
0113 252 5582 (support)
david@bespokescoreboards.co.uk